Q: How deep is it in the ground?A: You must dig a hole 42 inches deep.
Q: I have too many rocks in my yard to dig a hole that deep what can I do.A: With over 150 poles installed to date I have only had one that I could not get in the required depth. But with some on site modifications to the pole and a little extra work the pole is still standing to this day. There is a video link at the bottom of the Q and A section that shows the hole digging process.
Q: Do you need to put cement around the pole?A: In most cases, two or three 80-pound bags of concrete are required.
Q: Do you deliver and install?A: We deliver and install up to 40 miles round trip for $250.00, over 40 miles call for pricing.
Q: Do you ship and what is the cost?A: The pole is shipped in 3 sections and needs to be assembled by the customer, the cost of shipping to most locations within the US is approximately $120.00 in some cases it maybe more. We will provide you with an exact price quote before shipping.
Q: If I pick the pole up at your location how can I transport it?A: The best way is to have it assemble it and you pick it up in one piece. We transport them on a set of kayak racks on the roof of the car or with a ladder rack on a pick up truck. The other way is to take the 3 pole sections and assemble it yourself. The longest piece is about 7 feet.
Q: How heavy is it?A: just under 100 pounds
Q: Do you need any special tools and skills to assemble it?A: You need to be fairly handy and have a cordless drill with a 5/16 inch socket drive and a 3/4 inch open ended wrench. There is a video link at the bottom of the Q and A section that shows you the assembly procedure.
Q: What is the pole made of?A: 4 inch galvanized steel tubing.
Q: Can it be painted?A: We have painted them with Rustolium spray paint and it works quite well. We suggest wiping the pole down with white vinegar prior to painting.
Q: How big a feeder can I hang from the pole?A: We recommend you use a feeder that weighs no more than 5 pounds. Once installed the pole is over 11 feet tall and you will have difficulty lifting anything heavier over your head.
Q: How do I lift and hang the feedersA: We have developed system using a telescoping painters pole along with some hooks that we developed for this purpose. There is a video link at the bottom of the Q and A section that shows you the hanging system.